Your privacy, buildnexa's priority

General Data Protection at buildnexa

At buildnexa, located at Moos 23, 2513 Twann-Tüscherz, Switzerland, we value your privacy and handle your personal information in accordance with the Swiss data protection regulations. This privacy notice outlines how we collect, use, and protect your data throughout our software development lifecycle.

2026-02-17
buildnexa
Moos 23, 2513 Twann-Tüscherz, Switzerland
[email protected]

Privacy Foundations

Key Definitions

Understanding the terminology helps clarify our privacy practices.

Personal data refers to any information that relates to an identified or identifiable individual.
Processing means any operation performed on personal data, such as collection, storage, use, or deletion.
User denotes any individual who interacts with buildnexa's software services or websites.
Service means the software products and solutions provided by buildnexa to its clients and users.
Cookies are small text files stored on user devices to improve browsing experience and service functionality.

Data Collection Practices

We collect data necessary to deliver and improve our software solutions and services responsibly.

Types of Data Collected

User-Provided Data

Data you provide directly when using our services is processed with care and transparency.

  • Contact details such as name, email address, and company information.
  • User credentials and account login information.
  • Project specifications and requirements shared during collaboration.
  • Communication records including emails and support requests.
  • Feedback and survey responses related to service improvement.
  • Payment and billing information when applicable.

Automatically Collected Data

Certain information is obtained automatically to ensure optimal service performance and security.

  • IP addresses used to monitor and prevent unauthorized access.
  • Device type and browser details for compatibility optimization.
  • Usage statistics to analyze service performance and user experience.
  • System logs and error reports for technical maintenance.
  • Cookies and similar technologies to manage sessions and preferences.
  • Geolocation data when consent is provided to tailor service delivery.

Third-Party Data Sources

We may receive personal data from trusted third-party partners to enhance our service offerings.

  • Authentication services for secure user login facilitation.
  • Cloud service providers for hosting and data storage infrastructure.
  • Payment processors for handling transactions securely.

Purpose of Data Use

Data Use Purposes

Data collected is used strictly to support our business software development and client interactions.

  • Facilitating user account management and access control.
  • Customizing and improving software functionalities based on user needs.
  • Responding to inquiries, support requests, and communications.
  • Ensuring security measures against unauthorized access and cyber threats.
  • Complying with legal obligations and regulatory requirements.
  • Processing billing and payment transactions as agreed with clients.
  • Conducting internal analysis and research for service enhancement.
  • Managing marketing communications where consent is obtained.

Legal Bases for Processing

We process personal data based on lawful grounds compliant with Swiss and European data protection laws.

Cookie Policy

Cookies used by buildnexa help enhance navigation and service capabilities responsibly.

We use session cookies, persistent cookies, and third-party cookies for analytics and essential functions.

Cookies are categorized as necessary, preference, analytics, and marketing cookies based on their purpose.

Users can manage cookie settings through browser preferences or our cookie management tools at any time.

Learn more about cookies in our Cookie Policy

Data Sharing Practices

buildnexa may share necessary personal data with partners under strict confidentiality and legal compliance.

  • Service providers assisting in hosting, maintenance, and technical support.
  • Professional advisors such as legal and business consultants.
  • Law enforcement or regulatory bodies as required by law.
  • Contracted business partners collaborating on software development projects.
  • Third-party analytics and marketing services with user consent.
  • Acquirers in case of business transfers or restructuring events.

International Data Transfers

Personal data may be transferred outside Switzerland adhering to data protection standards and safeguards.

Such transfers rely on adequacy decisions, contractual clauses, or explicit user consent to ensure lawful processing.

Data Storage and Retention

Data Retention Policies

We retain personal data only for the period necessary to fulfill the purposes identified or as required by law.

Account-related data is stored securely and deleted or anonymized upon account closure following retention schedules.

Communication records are maintained for resolution of issues and compliance before secure deletion.

System and security logs are kept to monitor service integrity and detect anomalies within defined limits.

Upon expiry of retention periods or user requests, personal data is deleted securely unless legal exceptions apply.

Data Security Measures

buildnexa implements technical and organizational safeguards to protect personal data against unauthorized access, alteration, or loss.

  • Use of encryption technologies to safeguard data in transit and at rest.
  • Regular vulnerability assessments and security audits.
  • Access control mechanisms and staff training on data protection policies.

User Rights

Your Privacy Rights

Individuals have rights regarding their personal information that buildnexa honors and facilitates upon request.

  • Right to access and receive a copy of your personal data.
  • Right to request correction of inaccurate or incomplete data.
  • Right to object to or restrict certain processing activities.
  • Right to request deletion of personal data where applicable.
  • Right to data portability in a structured, commonly used format.
  • Right to withdraw consent for processing activities launched on consent grounds.
  • Right to lodge a complaint with a supervisory authority.
  • Right to be informed about any data breaches affecting your data.

Submitting Rights Requests

To exercise any of your rights, please contact us at buildnexa using the provided contact details. We verify your identity to protect your data confidentiality.

[email protected]

We aim to acknowledge and respond to requests within one month, adhering to prevailing data protection laws.

Privacy and GDPR Compliance

At buildnexa, we prioritize your privacy and adhere strictly to GDPR principles to ensure your personal data is protected and processed responsibly.

  • We collect only the data necessary for providing our business software development services.
  • Personal information is stored securely and accessible only to authorized personnel.
  • Users have the right to access, rectify, or request deletion of their personal data.
  • We do not sell or rent personal data to third parties for marketing purposes.
  • Cookies used on our site enhance user experience while respecting privacy law requirements.
  • Regular audits ensure continued compliance with evolving data protection regulations.

The Swiss Federal Data Protection and Information Commissioner (FDPIC) supervises our data protection practices.

Other Privacy Information

Marketing and Communications

We may send informational emails about our services and updates, with an option to unsubscribe at any time through provided links.

You can opt out of marketing communications by clicking the unsubscribe link included in every promotional email.

Privacy of Minors

Our services are not directed at individuals under 16 years old; we do not knowingly collect data from minors without parental consent.

Third-Party Links

Our site may contain links to external websites; we are not responsible for their privacy policies or content.

Changes to Privacy Policy

Any modifications to our privacy policy will be communicated promptly on our website and take effect from the updated date.